Q. How do I send money using Western Union?

First you will need to complete a ‘To Send Money’ form and give it to a Cheque Centre member of staff along with your I.D. Then you will need to give the member of staff the money you want to send PLUS the transaction fee, and collect your receipt which will have a Money Transfer Control Number (MTCN). Make sure you share the MTCN with the receiver as they may use this number to collect the funds. We will then process the transaction immediately and the money should reach its destination within minutes.

Q. How to receive money using Western Union?

First you need to visit your local Cheque Centre store and quote the reference number given to you by the sender. Then you will need to complete a ‘To Receive Money’ form and give it to the member of staff, along with 2 forms of I.D. If you have the MTCN number from the sender, give it to the member of staff as well. Once your identification has been checked, the money will be given to you straight away.

Q. What do I need to bring with me to send or receive money?

You will need to bring two forms of I.D., one form of photographic and/or contain your original signature plus current proof of address. If you are collecting money you will also need to quote the reference number from the sender.

Q. Is there a charge for transferring money with Western Union?

Yes there is a charge for using this service. Charges vary depending on the details of your transaction, please ask instore for more details.

Q. Is there a limit to the amount of money I can send/receive?

No, there is no limit to the value you send/receive.

NB. All values are subject to security screening in accordance with Money Laundering Regulation and values of £5k or more are subject to further and more detailed screening.

Q. How can I be sure my money is safe?

You can be sure your Money is safe with Western Union. They are the World’s largest money transmitter and a world renowned Global Brand, offering the highest standards in Money Transfer for 150 years in over 200 countries worldwide.

Q. Do I need a bank account to make a money transfer?

No, you do not need a bank account to use this service.

Q. How long will the transfer take?

Once the transaction has been processed, the money should reach its destination within minutes.

Q. Can I check the status of a WU money transfer?

Yes, please click here to check the status of your money transfer.

Q. Can I make a money transfer on the Cheque Centre website?

No, this service is only available instore at the moment.